Refund policy

Refund Policy

Last updated: October 7, 2026

This policy applies to every course and fee purchased from American Heritage School Online (AHSO), whether paid by the family or through a state scholarship or education savings account program.

25% of tuition is earnest money and is not refundable

Registration and enrollment — placing your student, building the schedule, seating Live sections, opening courses, and reporting the enrollment to your state funding program — is work the school does and pays for as soon as you enroll. American Heritage School Online reserves the right to retain 25% of tuition as earnest money on any withdrawal, whatever the reason and whenever it is requested.

Refund windows

• Live courses: withdraw through the first ten school days of the semester and 75% of tuition for that semester is refunded. After the tenth school day, tuition for that semester is not refundable.
• MyPace courses: withdraw within twenty-one calendar days of the date you register and 75% of tuition for that segment is refunded. After twenty-one days, that segment is not refundable.

Scholarship and state-funded enrollments

State-funded and scholarship enrollments are treated the same way. Where tuition is paid by a scholarship, an education savings account, or another state program, the 25% earnest money is retained from those funds and only the balance is returned to the program.

Changing courses

• Moving from one course to another carries a $30 course change fee. Inside the refund window there is no other cost and no record on the transcript.
• A withdrawal under this policy does not also carry the $30 fee — the earnest money covers that administrative cost.
• A course dropped after the refund window stays on the record as a withdrawal (WP or WF, depending on the grade at the time) and the tuition stands.

How refunds are paid

Refunds go back to the original payment method and can take up to six weeks to appear. Payment processing fees are not refundable; our payment processor keeps its fee on a purchase whether or not that purchase is later refunded. Refunds owed to a scholarship or state program are returned to that program, not to the family.

To drop or change a course

Email the registrar at registrar@ahsmail.com, or sign in to the family portal at app.americanheritageschool.org to request the change. The refund due is calculated by the rules above as of the date the request is received.