Frequently Asked Questions

Yes. American Heritage School is accredited by Cognia. The school has met the criteria for educational quality established by the Cognia Global Commission and holds a Certificate of Accreditation from the North Central Association Commission on Accreditation and School Improvement, the Northwest Accreditation Commission, and the Southern Association of Colleges and Schools Council on Accreditation and School Improvement. Students who complete graduation requirements receive a recognized U.S. high school diploma.

Yes to both. American Heritage School is approved by the College Board for Advanced Placement testing and for ACT testing. Our CEEB code is 754413, which is the number colleges and testing services use to identify the school on applications and score reports.

Absolutely. Our accredited transcripts are accepted by colleges and universities across the United States and internationally.

Live Online classes follow the school calendar. For 2026–27, Foundations Week — the Week 0 bootcamp that gets students set up and comfortable before coursework begins — runs Monday, August 17 through Friday, August 21. The first day of school is Monday, August 24, which is also Student Foundations Week, and Term 1 runs August 24 to October 24. MyPace courses are different: enrollment is rolling, so a student can begin any week of the year and has six months to finish each segment. See the full school calendar for term dates, breaks, and commencement.

Tuition varies by program and course load. Visit our enrollment page or speak with an advisor for a personalized quote based on your student's needs.

Yes. Ame Burton is our Accommodations Specialist, and she works directly with families whose students need learning support. If your student has an IEP, a 504 plan, or accommodations of any other kind, the best first step is a conversation with her before you enroll, so courses and pacing can be chosen with those needs in mind. Self-paced MyPace courses are often part of the answer, since a student sets their own rhythm through the material. Schedule a call about accommodations.

Live Online classes follow a set weekly schedule with real-time teacher instruction. My Pace allows students to work through the same accredited curriculum on their own schedule with teacher support available as needed.

Yes, students can transition between Live Online and My Pace programs between semesters. Speak with your advisor to plan the transition.

Campus Connect is an optional $500-per-semester add-on for students who live near campus. Eligible students can participate in select on-campus extracurricular activities such as athletics, orchestra, and choir.

Not at all. Campus Connect is completely optional. All students receive a complete, high-quality online education regardless of campus proximity.

New students are given an AHS Online email address in the form firstname.lastname@ahsonline.org. Our office staff create it after registration, and it usually takes 2-3 business days. You do not need to request it. Once it is ready, we send the address and password to the parent email address you gave us at registration, so check that inbox (including spam). Returning students keep the @ahsonline.org address they already have. If it has been more than three business days, email support@ahsonline.org and we will chase it down.

Canvas is at https://american-heritage.instructure.com. Sign in with your student's AHS Online Microsoft email address (firstname.lastname@ahsonline.org) - not a personal Gmail or a parent email. This is the single most common reason a login fails. If the Microsoft account is not set up yet, Canvas will not let you in, so start there.

Go to portal.office.com and sign in with the student's full AHS Online email address and the password we sent you. From there you can reach Outlook for school email plus Word, Excel, and PowerPoint. Check this inbox regularly - mentors, graders, and the office use it for anything important.

You can reset it at portal.office.com using the 'Can't access your account' link. If the reset does not go through, or you never received the original password email, email support@ahsonline.org and we will reset it for you. Please do not create a second account - it will not be connected to your student's courses.

Two things usually explain it. First, courses unlock only after the student and a parent complete the Foundations course and sign the Honor Code, so start there. Second, courses appear in Canvas once enrollment is processed, which can lag a day or two behind checkout. If Foundations is signed and it has been more than two business days since you enrolled, email support@ahsonline.org.

Parents are welcome to sign in with their student and review grades, feedback, and assignment rubrics together in Canvas - and we encourage that weekly. Reviewing the work side by side tends to be more useful than watching a grade change. If you would like help setting up a routine for checking in, contact Holly Langston at hlangston@ahsonline.org.